Physical and Occupational Therapy Continuing Education

Continuing education for physical therapists, occupational
therapists, and other healthcare professionals

 

Course Price  $40.00

Contact Hours  4

Instructions  Study the course, then take the test. You can also print the course and test questions and return later to take the test.

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Georgia: Ethics and Jurisprudence

Physical Therapists and Physical Therapy Assistants

Persis Mary Hamilton, RN, CNS, MS, EdD

This course meets the Georgia requirement on ethics and jurisprudence for Georgia PTs and PTAs and is approved by the Physical Therapy Association of Georgia.

 
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LEARNING OBJECTIVES

Upon completion of this course, you will be able to:

  • Discuss ethical and legal concepts important to the profession of physical therapy.
  • Interpret the Code of Ethics of the American Physical Therapy Association and the Guide for Professional Conduct.
  • Explain the APTA Guide and Standards of Ethical Conduct for the Physical Therapy Assistant.
  • Discuss the basis and sources of law in the United States.
  • Distinguish between civil and criminal law as they apply to physical therapy.
  • Review the rules and regulations of the Georgia Physical Therapy Practice Act.
  • Apply ethical and legal standards to the practice of physical therapy.
 

ETHICAL CONCERNS

Ethics, A Branch of Philosophy

Many folks roll their eyes and change the subject when they hear the word ethics, viewing it as too controversial or too complex for discussion. Nonetheless, ethics is a significant concern of thinking, caring people, especially healthcare providers such as physical therapists (PTs) and physical therapy assistants (PTAs).

Ethics is a branch of philosophy concerned with the rightness or wrongness of human behavior and the goodness or badness of its effects. Because ethics assumes that people have the ability to make choices about their behavior it has been the subject of philosophical discussion for centuries, generating an enormous body of literature. Students of ethics divide these writings into three general categories: descriptive, analytical, and prescriptive.

  • Descriptive ethics reports and describes the moral choices people make.
  • Analytical ethics scrutinize the language people use to discuss issues of right and wrong.
  • Prescriptive ethics offers advice about the way people decide what is good or bad behavior, doing so from two different perspectives: teleological and deontological.

A teleological (consequential, utilitarian, situational) perspective affirms that the rightness or wrongness of an act is determined by the end results of the action. The term comes from the Greek teleos, meaning "end." If the end result harms others, the act is considered wrong or bad, even if it is legal. If the end result benefits others, the act is considered right or good, even if it is illegal. The central issue of this perspective is the principle of the "greatest good." The utilitarian teachings of John Stuart Mill and the situation ethics of Joseph Fletcher maintain that end results and circumstances are essential factors in considering the rightness or wrongness of human behavior (Hamilton, 1996).

Teleological theories foster morality by developing the capacity of humans to make choices based on the situation. These theories reject fixed moral codes of conduct such as the biblical command "Thou shalt not kill" (Exodus 20:13). For example, a man is suffering with intractable pain caused by an incurable disorder. He begs his physician to give him enough pain medicine to lessen his suffering, even though the dosage may hasten his death. According to teleological perspective, the physician should provide the medicine because the end result (relieving pain) is a greater good than keeping the man alive for a longer period of time but suffering intractable pain.

The deontological (nonconsequentialist, absolute) perspective fosters morality by teaching humans to accept and obey fixed laws. The term comes from the Greek deontos, meaning "duty to obey." Immanuel Kant is the theorist most often identified with deontological ethics. He maintained that certain acts are inherently right or wrong, regardless of the situation or the end results. In deontological ethics, there are no exceptions or mitigating circumstances. According to this perspective, preserving the life of the man with intractable pain is a greater good than relieving his pain and hastening his death. The physician's duty is to obey the command "Thou shalt not kill," regardless of the situation or end result. Thus, the deontological perspective simplifies ethical decision making by removing the issue of mitigating circumstances.

Concepts and Codes of Ethics

Bioethics is the application of ethics to matters of human life. As scientific knowledge expands and healthcare providers achieve greater control over disease, pain, life, and death, it is necessary to address issues of right and wrong behavior. Although some authors use the term morals to refer to human behavior and ethics to refer to formalized codes of conduct, the words mean the same thing. Ethics comes from the Greek word ethos and morals from the Latin word mores.

In recent years, some politicians have substituted the word values for morality; however, the word values has a much broader meaning. Values are treasured ideals and attributes, such as creativity, achievement, adventure, power, friendship, and belief systems. Understanding what you value brings purpose and clarity to your life. Socrates acknowledged the importance of this when he famously said "The unexamined life is not worth living." To help people examine their lives and clarify their values, Louis Raths (1979) suggested a seven-step process he called "values clarification," which is shown in Box 1.

BOX 1 THE VALUING PROCESS

Choosing

  1. Identifying and selecting alternatives
  2. Choosing freely from alternatives
  3. Considering the consequences of each choice

Prizing

  1. Being proud of and happy about your choice
  2. Affirming your choice publicly

Acting

  1. Making the choice a part of your behavior
  2. Acting with a pattern of consistency and repetition
Source: Modified from Raths, Harmin, and Simon, 1979.

Belief systems are organized patterns of thought regarding the origin, purpose, and place of humans in the universe. These systems seek to explain the mysteries of life and death, good and evil, health and illness. Typically, belief systems include an ethical code of conduct about how people should relate to the world and its inhabitants.

Religions are schemes of thought and action that usually include a belief system, sacred writings, faith in one or more mystical beings, devotional rituals, and organizational structure. Though some religions are centuries old, with myriad followers, others are relatively recent, with few believers. In the United States, religions receive special protections and benefits, regardless of their historic roots or number of adherents.

Ethical Principles

Ethical principles are fundamental concepts by which people judge behavior. These principles help individuals make decisions and serve as criteria against which people gauge the rightness or wrongness of behavior. Laws are rules made by an authority with the power to enforce them. Although laws flow from ethical principles, they are limited to specific situations and codified by detailed language. Ethical principles, on the other hand, are guiding ideals of conduct that speak to the spirit of a law rather than its letter.

Throughout recorded history, leaders of world religions have taught an overarching ethical principle commonly called the Golden Rule. It is expressed in positive terms, "Do unto others as you would they do unto you," or in negative terms, "Do not do unto others as you would not have them do unto you." Some philosophers emphasize certain principles over others. For example, Kant held that duty was the central issue; Mills, the interest of all; Fletcher, love; Thiroux, human dignity; Gilligan, care and justice; and Nodding, care. A single, global principle for exemplary behavior is an attractive approach, but when people face real-life situations, they seek more precise guidance.

Over the years, five ethical principles have emerged as especially applicable to healthcare providers. They are: respect for human life and dignity, beneficence, autonomy, honesty, and justice. The Code of Ethics of the American Physical Therapy Association, described below, applies all five principles to practice.

HUMAN LIFE AND DIGNITY

Respect for human life and dignity is one of the most basic of ethical principles. It requires that "individuals be treated as unique and equal to every other individual and that special justification is required for interference with an individual's own purposes, privacy, and behavior" (Rawls 1971). This principle calls for respect for the life, freedom, and privacy of all humans. When applied to practice, respect for human life and dignity means that physical therapists:

  • Recognize and respect individual and cultural differences.
  • Honor the lifestyle, personhood, and beliefs of clients.
  • Demonstrate concern for the physical, psychological, and socioeconomic well-being of clients.
  • Refrain from abuse, harassment, or discrimination of others.
  • Strive to sustain human life and dignity while relieving suffering and promoting maximum physical and emotional well-being.

BENEFICENCE

Beneficence means doing good to benefit others. Although some writers separate beneficence (doing good) from nonmaleficence (not doing harm), Frankena (1973) suggested the ethical principle of beneficence is a continuum, from a neutral not harming to a positive doing good—that is, from not inflicting harm to preventing harm to removing harm to promoting and doing good. At a minimum, beneficence means maintaining professional competence. However, it also means acting in ways that demonstrate care and nurturance. When applied to practice, beneficence means that physical therapists:

  • Attend to the needs of clients, thoughtfully assessing their mobility level.
  • Provide timely, appropriate interventions to advance the treatment plan.
  • Accurately evaluate the effectiveness of an intervention.
  • Communicate important observations to other members of the healthcare team.
  • Achieve and maintain professional competence.

AUTONOMY

Autonomy is the right of self-determination, independence, and freedom. It is the personal right of individuals to absorb information, comprehend it, make a choice, and carry out that choice. Physical therapists carry out the principle of autonomy by providing accurate, scientific information to clients, assisting them understand the information and make decisions based on it. When applied to practice, autonomy means that physical therapists:

  • Inform clients about available options regarding their treatment.
  • Make sure clients fully understand the actions and risks of treatment options.
  • Respect and accept decisions clients make about their own care or the care of another person for whom they are legally responsible.
  • Implement and evaluate interventions chosen by clients.
  • Hold in confidence personal information of clients, divulging it only when they or their legal guardian give permission.

HONESTY (TRUTHFULNESS, FIDELITY)

Honesty means truthfulness in word and deed. Even when you must convey unwelcome information to clients about their illness or treatment options, as a physical therapist you do so truthfully and with compassion, only withholding information from clients when they are minor children or adults with legal guardians. Dishonesty and deceit are especially grievous when they involve theft of pain-relieving drugs or devices. Honesty means absolute truthfulness regarding professional credentials and financial matters, never charging for unearned services or accepting commissions, discounts, or gratuities for covert gain. It means obeying both the spirit and the letter of the law. When applied to practice, honesty means that physical therapists:

  • Provide factual, scientifically based, and relevant information to clients about their care, including its benefits and risks.
  • Accurately report and record critical data, regardless of personal consequences.
  • Place the welfare of clients above personal or professional gain.
  • Charge reasonable fees, and then only for services actually performed.
  • Keep promises and abide by contracts.
  • Represent professional credentials and achievements truthfully.

JUSTICE

Justice implies fairness and equality. It requires impartial treatment of clients. Like other ethical principles, justice is based on respect for human life and dignity. The historic image of justice is a blindfolded woman with a scale, weighing an issue on the basis of objective evidence and judicial precepts. Justice means that scarce resources will be distributed equally, using the same criteria for everyone. When applied to practice, justice means that physical therapists:

  • Assess needs for physical therapy and interventions with equal diligence.
  • Attend to the needs of clients, no matter how difficult their personality, disability, race, religion, gender, age, or lifestyle.
  • Evaluate and communicate information about treatment plans without bias.
  • Deal fairly and equally with professional supervisors, colleagues, and subordinates.

Ethical Dilemmas

A dilemma is a perplexing problem that requires a choice between conflicting actions. An ethical dilemma is a moral problem that requires a choice between two or more opposite actions, each of which is based on an ethical principle. For example, a physical therapist may need to decide whether to honor the ethical principle of honesty and disclose the unlikely value of a treatment to cure an illness or to honor the principle of beneficence and withhold the information in order to give the client hope.

Resolution of ethical dilemmas requires careful evaluation of all the facts of a case, including applicable laws, consultation with all concerned parties, and appraisal of the decision makers' ethical stance (honoring end results or obeying fixed laws).

Nowadays, ethical dilemmas in healthcare facilities arise more frequently because modern medicine can keep hearts and lungs functioning much longer than thinking brains. To help resolve these perplexing issues, many institutions appoint ethics committees made up of healthcare professionals, ethicists, lawyers, and clergy. The task of ethics committees is to help decision makers resolve ethical dilemmas. Often these committees use an ethical decision making process such as the following:

  1. Gather relevant facts about the client's age, diagnosis, and applicable laws.
  2. Identify and clearly state proposed actions together with the ethical principles represented by each proposed action.
  3. Determine who can make the decision and assist the person or persons to make it.
  4. Provide emotional support for everyone involved in resolving the dilemma.

To reduce the number and complexity of ethical dilemmas, and in support of the ethical principle of autonomy, the Joint Commission on Accreditation of Healthcare Organizations (JCAHO) recommends that all adults discuss their wishes regarding extraordinary treatment measures with their families, sign a legal document called an advance healthcare directive, and appoint someone to make healthcare decisions in their stead if they should become incapacitated (JCAHO, 2003).

Codes of Ethics

Codes of ethics are formal statements that set standards of ethical behavior for a group of people. In fact, one of the hallmarks of a profession is that its members subscribe to a code of ethics. The Code of Ethics of the American Physical Therapy Association (APTA) makes explicit the values and standards of the profession, providing guidance to carry out the professional responsibilities of physical therapists (Box 2).

BOX 2 CODE OF ETHICS OF THE AMERICAN PHYSICAL THERAPY ASSOCIATION

Preamble

The Code of Ethics of the American Physical Therapy Association sets forth principles of ethical practice of physical therapy. All physical therapists are responsible for maintaining and promoting ethical practice. To this end, the physical therapist shall act in the best interest of the patient/client. This Code of Ethics shall be binding on all physical therapists.

Principle 1

A physical therapist shall respect the rights and dignity of all individuals and shall promote compassionate care.

Principle 2

A physical therapist shall act in a trustworthy manner toward patients/clients, and in all aspect of physical therapy practice.

Principle 3

A physical therapist shall comply with laws and regulations governing physical therapy and shall strive to effect changes that benefit patients/clients.

Principle 4

A physical therapist shall exercise sound professional judgment.

Principle 5

A physical therapist shall achieve and maintain professional competence.

Principle 6

A physical therapist shall maintain and promote high standards for physical therapy in education and research.

Principle 7

A physical therapist shall seek only such remuneration as is desired and reasonable for physical therapy services.

Principle 8

A physical therapist shall provide and make available accurate and relevant information for patients/clients about their care and to the public about physical therapy services.

Principle 9

A physical therapist shall protect the public and the profession from unethical, incompetent, and illegal acts.

Principle 10

A physical therapist shall endeavor to address the health needs of society.

Principle 11

A physical therapist shall respect the rights, knowledge, and skills of colleagues and other healthcare professionals.

Source: APTA, 2001. Reprinted with permission.

LEGAL AND PROFESSIONAL RESPONSIBILITY

Although those who provide physical therapy services gain professional certification from a recognized national organization, they practice within a society governed by state and federal law. For that reason, physical therapy professionals need to understand the basis of law (jurisprudence) in the United States, its sources and types, and the relationship of law to ethics in the practice of physical therapy.

Basis of Law (Jurisprudence) in the United States

Laws flow from ethical principles and is limited to specific situations and codified by detailed language. These rules of conduct are made by an authority with power to enforce them and, as such, change with time and circumstances. In the United States, law is based on the old English system wherein the monarch held supreme power over the land and its people, acting according to "divine right." The ruler's decisions were the law of the land and became known as common, or case, law. These case-by-case decisions set precedent and shaped future laws.

In the United States, the U.S. Constitution is the supreme law of the land, filling the role once held by the monarch. The first ten amendments to the Constitution, the "Bill of Rights," place restrictions on the power of government and establish specific individual freedoms, such as the right to free speech and assembly. When residents of the nation believe they have been denied any of these rights they can seek redress in the courts.

Sources of Law

The U.S. Constitution established three separate branches of government within the federal system—executive, legislative, and judicial—and granted specific powers to the federal government that are called express powers. Under the Tenth Amendment, all other powers are retained by the states, including licensure of healthcare professionals such as physical therapists and physical therapy assistants. As a result, both the federal government and the state governments create and enforce laws.

In the states, the division of power mirrors that of the federal government. The legislative branch makes laws on behalf of the people. The judicial branch interprets these laws and adjudicates disputes, fulfilling its purpose to administer justice without partiality. The executive branch administers and enforces the laws, using the police power of the state. Table 1 summarizes the sources of law in the United States and their functions.

TABLE 1 SOURCES OF LAW IN THE UNITED STATES
CONSTITUTIONAL LAW
Source U.S. Constitution, the supreme law of the nation
Functions Establishes executive, legislative, judicial branches of government
Examples
  • Grants specific powers to federal and state governments
  • Protects specific freedoms of individuals (substantive rights)
  • Protects due process of individuals (procedural rights)
STATUTORY LAW
Source Laws passed by legislative bodies of federal, state, and local governments
Functions Protects and provides for the general welfare of society
Examples Control Substance Act of 1971 created a schedule of controlled substances, ranking them according to their potential for abuse from high (I) to low (V).
ADMINISTRATIVE LAW
Source Executive power of federal, state, and local government, delegated by the legislative branch
Functions Carries out special duties of various agencies
Examples
  • Federal administrative law: National Labor Relations Board makes nationwide rules to regulate collective bargaining in the United States
  • State administrative law: State boards of physical therapy make statewide rules to regulate the practice of physical therapy in the state
COMMON (CASE) LAW
Source Precedent, custom, tradition, court-made
Functions Avoids duplication and unnecessary expense of litigating issues many times
Examples Amendment 14 grants "equal protection of the law," but because of the Plessy v. Fergson, an 1896 decision of the Supreme Court, several states continued to segregate children by race in public schools. In 1954, Brown v. Board of Education decision said, "separation of children in public schools solely on the basis of race deprives children of a minority group equal educational opportunities, even though physical facilities and other tangible factors may be equal".
Source: Adapted from Hamilton, 1996.

FEDERAL STATUTORY ISSUES IN PT PRACTICE

Historically, healthcare regulation has been the province of the states. However, in recent years the federal government has become increasingly involved. Three pieces of federal legislation are of particular concern in the present-day practice of physical therapy—namely, the Social Security Amendments of 1965 that established Medicare and Medicaid; the Americans with Disabilities Act of 1995; and the Health Insurance Portability and Accountability Act of 1996.

Social Security Amendments of 1965

Medicaid is a joint federal and state program that helps pay medical costs for people with low incomes and limited resources. Its benefits vary from state to state. Providers of physical therapy service to Medicaid healthcare recipients must be authorized by an agency of the state government.

Medicare is a federal healthcare plan for people 65 years of age or older, those who are disabled, and those with kidney failure. Medicare has two parts: Part A, hospital insurance, helps pay for inpatient hospital care and some follow-up care such as home health services and hospice care. Part B, medical insurance, helps pay for services by physician, nurse practitioner, and physical therapy, laboratory tests, diagnostic x-ray and therapy, preventive screening tests, surgical supplies, casts, splints, kidney dialysis, diabetic supplies, and more. Providers of physical therapy services must be authorized by an agency of the federal government (U.S. Department of Health and Human Services, 2005).

Americans with Disabilities Act of 1995

The Americans with Disabilities Act (ADA) is a broad-reaching civil rights statute. It protects the rights of people with a variety of ailments, including persons infected with human immunodeficiency virus (HIV) and those with respiratory and musculoskeletal disorders. Its provisions include many issues of special concern to physical therapists, such as access to public buildings, equal protection of disabled persons, and nondiscrimination in employment.

Heath Insurance Portability and Accountability Act of 1996

The Health Insurance Portability and Accountability Act (HIPAA) limits the extent to which health insurance plans may exclude care for pre-existing conditions. Another important section sets standards regarding the electronic exchange of private and sensitive health information. Known as Privacy Standards, these rules (1) require the consent of clients to use and disclose protected health information, (2) grant clients the right to inspect and copy their medical records, and (3) give clients the right to amend or correct errors. Privacy Standards require all hospitals and healthcare agencies to have specific policies and procedures in place to ensure compliance with the rules.

STATE STATUTES

All fifty states and jurisdictions of the United States have physical therapy practice acts. Typically, these acts create an administrative body within the state to define the scope and regulate the practice of physical therapy. The administrative body, called a board, writes rules and regulations that give detailed requirements for educational institutions and practitioners regarding the scope of practice, licensure, competency, disciplinary sanctions, and supervision of physical therapy assistants and aides. The goal of these acts is to protect the public by setting standards for education and practice. It is the responsibility of practitioners to know and abide by the physical therapy practice act and rules and regulations in the state in which they are licensed.

Types of Law: Criminal and Civil

There are two major divisions of law, civil and criminal. The purpose of civil law is to make restitution for injury suffered by one or more individuals. Civil law is further divided into contract law and tort law. Contract law is concerned with legally binding agreements between two or more parties. Tort law is concerned with civil wrongs other that contracts, such as assault, battery and negligence.

The purpose of criminal law is to protect society from actions that directly threaten the order of society. Because some crimes are more serious than others and children are considered less responsible than adults, there are three categories of criminal offenses: misdemeanor, felony, and juvenile (Table 2).

TABLE 2 TYPES OF LAW IN THE UNITED STATES
CIVIL LAW
Function To redress wrongs and injuries suffered by individuals
Categories Contract: legally binding agreement between two or more parties
Tort: Any civil wrong other than breach of contract (slander, invasion of privacy, assault, battery, false imprisonment, negligence)
Proof By a preponderance of the evidence; adjudicated by a judge or jury; jury decision need not be unanimous
CRIMINAL LAW
Function To protect society from actions that directly threaten its orderly existence. Criminal acts, while aimed at individuals, are offenses against the state; perpetrators are punished (fined, imprisoned, perform hours of work); victims usually are not compensated but may initiate civil action against perpetrators to make up for injury or loss
Categories Felony: most serious offenses (murder, rape, burglary, grand theft)
Misdemeanor: lesser offenses (PT practice act, traffic violations)
Juvenile: crimes committed by minors (age varies with states and crimes).
Proof Beyond a reasonable doubt; unanimous jury decision may be required
Source: Adapted from Hamilton, 1996.

CRIMINAL LAW AND PT PRACTICE

Criminal law is concerned with harm against society—that is, with action that directly threatens the orderly existence of society. Criminal acts, while causing harm to individuals, are offenses against the state. Thus, in criminal cases the government attorney, on behalf of the people, is the prosecutor. When a guilty verdict is returned, the victim usually does not receive redress (compensation) even though the person who commits the crime is punished in some way, such as being sentenced to jail, fined, or placed on probation. To receive compensation, the victim must bring a civil suit against the accused perpetrator.

The purpose of a state's physical therapy practice act (PTPA) is to protect the public by setting standards of education and practice and it is a criminal offense to violate any of its provisions. As an extension of that purpose, the physical therapy board makes rules and regulates such things as licensure and scope of practice. When individuals or agencies believe a PT or PTA has violated a provision of the PTPA, they may complain to the board. The board investigates the allegations and, if it finds evidence to support the complaint, state attorneys file a complaint against the licensee. Although PT practice acts vary from state to state, they contain similar grounds for complaints, including obtaining a license by fraud, practicing in a grossly incompetent or negligent manner, diverting controlled substances for personal use, and being convicted of a felony. It is the responsibility of license holders to know, understand, and obey the rules and regulations of the state in which they are licensed to practice.

Because a state license cannot be taken away without due process, licensees have the right to a public hearing before the board, to be represented by an attorney, and to present witnesses on their own behalf. Following such a hearing, the board will (1) take no action, (2) reprimand the licensee, (3) suspended or revoked the person's license, or (4) place the licensee on probation.

License holders are responsible for knowing and understanding current rules and regulations of their licensing board. Such information is readily available to licensees through the Internet.

GEORGIA PHYSICAL THERAPY PRACTICE ACT

In 1965, Georgia enacted a physical therapy practice act. Since then, it has been revised from time to time. Its current wording is published online at http://www.legis.state.ga.us/legis/.

Likewise, current rules and regulations resulting from that act are published online at http://rules.sos.state.ga.us. This website provides links to the following information:

  • Administrative history
  • Organization of the board
  • Licensure requirements
  • Evaluation of examinations: applicants
  • Renewal: continuing competence requirements/disciplinary sanctions
  • Supervision and direction of a physical therapy assistant
  • Procedural rules
  • Verification of license and examination scores
  • Physical therapy aides: definition and requirements
  • Code of ethics

CIVIL LAW AND PT PRACTICE

Civil law is concerned with harm against individuals, including breaches of contracts and torts. Its purpose is to make right the wrongs and injuries suffered by individuals, usually by assigning monetary compensation.

A contract is a legally binding agreement between two or more parties. Breaking such an agreement—eg, such as exists between a healthcare agency and physical therapist—is called a breach of contract. Both parties to a contract must do exactly what they agreed to do or they risk being sued. For that reason, it is vital that each one clearly understand all the terms of an agreement.

A tort is any civil wrong other than a contract. Examples of intentional torts are battery, assault, false imprisonment, and defamation of character. Examples of unintentional torts are ordinary negligence and professional negligence (malpractice).

Assault and Battery

Assault is doing or saying anything that makes people fear they will be touched without their consent. The key element of assault is fear of being touched. For example, saying to a client, "If you don't let me give you this injection, I'll put you in restraints!"

Battery is touching a person without consent, whether or not the person is harmed. For battery to occur, unconsented touching must take place. The key element of battery is lack of consent. Therefore, if a man bares his arm for an injection, he cannot later charge battery, saying he did not give consent. If, however, he agreed to the injection because of a threat, the touching would be deemed battery, even if he benefited from the injection and it was properly prescribed.

Except in rare circumstances, clients have the right to refuse treatment. Other examples of assault and battery are:

  • Forcing a client to submit to treatments for which he has not consented, orally, in writing, or by implication.
  • Moving a protesting client from one place to another.
  • Forcing a client to get out of bed to walk.
  • In some states, performing blood alcohol tests or other tests without consent.
 

False Imprisonment

False imprisonment is confining people against their will by physical or verbal means. Some examples of false imprisonment are:

  • Restraining a client without written consent by an authorized person.
  • Restraining a mentally ill client who is not a danger to self or others.
  • Detaining an unwilling client in the hospital if the client insists on leaving.
  • Detaining a person who is medically ready for discharge for an unreasonable period of time.

Obviously, restraining clients with leather straps or locking them in a room is false imprisonment. However, removing their clothing to prevent them from leaving or threatening them if they try to leave are also acts of false imprisonment. If, for safety, clients need to be restrained, physical therapy providers should try to gain the person's cooperation. If this fails, a legal representative of the client must give permission. If these options are not available, therapists should document the need for restraints, consult with the physician, and follow agency policy.

Defamation of Character

Defamation of character is communication that is damaging to a person's reputation, and it includes clients as well as other healthcare professionals. Such statements need not be false or intentionally damaging. When the communication is oral, it is called slander; when it is written, it is called libel. Prudent healthcare professionals record only objective data about clients as they relate to treatment plans and follow agency channels and policies if the conduct of a colleague endangers client safety.

Negligence, Ordinary and Professional

Ordinary Negligence is failure to act as an ordinary, reasonable person, resulting in injury or damage to people and property. When negligence is alleged, the conduct of the accused is measured by what a "reasonable, prudent individual would have done in the same or similar circumstances." This provision seeks to ensure that an objective standard is used to determine whether negligence occurred. When individuals sustain injuries or suffer damages from some unfortunate event, they may seek compensation (usually money) from the one they believe is responsible. To win such a suit, four elements must be proven:

  • There must be a duty to avoid unreasonable and foreseeable risk of harm to another.
  • There must be a breach of that duty, or a failure to uphold that duty.
  • The breach must be the probable cause of injury to the victim.
  • Actual damages, recognized by law, must be suffered (Creighton, 2004).

For example, a patient slipped on the wet floor in the hall of the medical clinic and fractures his hip. He sued the clinic to recover medical costs. To win his suit, the man must prove that (1) the clinic had a duty to protect its patients from slippery, dangerous walkways, (2) the floor was wet and slippery, (3) the condition of the floor was the cause of the fall, and (4) actual damages were sustained by the fall.

Professional negligence (malpractice) is the improper discharge of professional duties or failure to meet standards of care resulting in harm to another person. Four important principles affect malpractice actions: individual responsibility, respondeat superior, res ipso loquitor, and standard of care.

  • Individual responsibility affirms the principle that every person is responsible for his or her own actions. Even when several other people are involved in a situation, it is difficult for any one person to remain free of all responsibility and shift all responsibility to others.
  • Respondeat superior literally means "let the master speak." This doctrine holds employers indirectly and vicariously liable for the negligence of their employees who are acting within the scope of their employment when a negligent acts occurs. This doctrine allows an injured party to sue both the employee and employer, to sue only the employee, or to sue only the employer for alleged injuries. Although each person is responsible for her or his own acts, professionals with oversight duties are held responsibilities for the actions of those they supervise. For example, a physical therapist is held accountable for the actions of PTAs or PT aides he or she supervises.
  • Res ipso loquitor literally means "the thing speaks for itself." This is a rule of evidence designed to equalize the positions of plaintiffs and defendants in the situation when plaintiffs (those injured) would be at a disadvantage. The rule allows a plaintiff to prove negligence by circumstantial evidence when the defendant has the primary, and sometimes only, knowledge of what happened to cause the injury. Usually, plaintiffs must prove every element of a case against defendants. Until they do, the court presumes that the defendants met the applicable standard of care.

When the court applies the res ipso loquitor rule, the burden of proof for causation shifts from plaintiffs to defendants. Defendants must prove that the injury was caused by something other than their negligence. Plaintiffs can ask the court to invoke the res ipso loquitor rule if three elements are present: (1) the act that caused the injury was in the exclusive control of the defendant; (2) the injury would not have happened in the absence of negligence by the defendant; and (3) no negligence on the part of the plaintiff contributed to the injury (Nurse's Handbook, 2000).

  • Standard of care refers to "what any reasonable, prudent professional PT or PTA would have done in the same or similar circumstance in the same or similar community." All elements and principles that apply to negligence also apply to professional negligence, with the exception that the responsibility of the professional is greater than that of a nonprofessional. Also, "community" refers to national standards, not local ones. Therefore, the standard of care by which actions of a professional PT and PTA are measured is that of the national credentialing organization, the American Physical Therapy Association.
Preventing Malpractice Claims

Because today's healthcare consumers are more involved in their personal care, more likely to question the quality of medical care, and more apt to take legal action against its providers, physical therapists must guard against such action. Here are some suggested actions:

  • Delegate duties cautiously. PTs are responsible for subordinates, equipment, and supplies. When they assign a task that is beyond the ability or scope of practice of a PTA or PT aide and an error occurs, the PT is responsible. When a subordinate is incompetent, PTs should follow accepted performance evaluation procedures of the agency.
  • Develop self-awareness. PTs need to recognize their strengths and weaknesses and use continuing education to grow. They should not be afraid to admit lack of knowledge in some area and should refuse assignments where they lack critical skills.
  • Follow agency policies and procedures. These documents are designed to prevent errors. If a mistake occurs and legal action results, the courts will want to know if the practitioner followed accepted procedures.
  • Document actions accurately. Legally, if an action is not documented, it did not happen. Notes should be written accurately, objectively, and without subjective judgments that could be construed as libelous.
  • Write detailed incident reports. However unpleasant the task, all errors, injuries, and accidents need to be described in detail. Because long periods of time may elapse between an incident and a court action, an incident report may be the only detailed account of what happened.
  • Recognize suit-prone clients and intervene. When people feel frightened and powerless, they may become critical and demanding. By reacting defensively or avoiding such clients, PTs may confirm client's fears. When PTs listen actively, discuss treatment plans openly, and involve clients in decision making, they foster trust and respect. Thus, clients are less inclined to pursue legal action.
  • Prevent accidents. Be alert for hazards that cause injury. Spilled water, broken equipment, protruding apparatus, exposed electrical wires, and cluttered hallways are accidents waiting to happen. When they do, people suffer injuries and healthcare professionals are held liable.
  • Become informed consumers of professional liability insurance. The likelihood of being sued is real. Lawsuits are costly and awards may be in the millions of dollars. Even when you are vindicated, the price of defending yourself may be immense. Given these realities, PTs and PTAs should become informed consumers of liability insurance (Box 3).
 
BOX 3 FEATURES OF PROFESSIONAL LIABILITY INSURANCE

Definition

Professional liability insurance shifts the cost of a suit and its settlement from one person to an insurance company. It covers acts committed while functioning in a professional capacity.

Types of Coverage

Occurrence covers any incident that occurs during the time a policy is in effect, no matter when a claim is filed, even after the policy ends (this is more costly).

Claims-made covers only claims made during the time the policy is in effect.

Tail-coverage may be purchased that effectively turns a claims-made policy into an occurrence policy.

Coverage Limits

No policy is limitless. Some important limitations are:

  • Maximum dollar amounts that will be paid in a settlement. Excess judgments (over that covered by the policy) must be paid by the defendant from personal assets.
  • Whether the negligent acts of those the policyholder is supervising are covered
  • Whether certain negligent acts of the policyholder are covered (eg, misuse of equipment, errors in reporting or recording, failure to teach clients properly).
  • Whether the policy will provide protection if the employer sues the policyholder.

Individual or Employer Policies

An individual policy gives the named holder more power to control decisions than if the person is insured only under the policy of the employer. Employer policies cover physical therapists only when they are on the job, working for that employer, within the scope of the employer's job description.

Exclusions

Many policies exclude coverage of criminal acts; intentional torts such as assault, battery, and false imprisonment; and disciplinary actions brought against PTs and PTAs by licensing boards.

Right to Decide About Settlements

PTs and PTAs need to know if the insurance policy gives them the right to decide about the settlement of a case or if the insurance company has that right.

Scope of Practice

PTs in independent practice need to know if an insurance policy covers them or only PTs employed by healthcare agencies. PTs may be able to purchase liability insurance from their professional organizations.

Duration of Coverage

Liability insurance policies are contracts that are renewed or canceled each year. The policy usually states how it is to be canceled and how many days notice must be given.

Cautions

A liability insurance policy is a legal contract between an insurance company and a policyholder. False information on the application may void the policy. Liability insurance does not cover acts outside the scope of practice of licensure, or intentional torts such as assault, battery, false imprisonment, invasion of privacy, and defamation of character.

Source: Adapted from Hamilton, 1996.
Defending Yourself

If you are served with a summons and complaint, you will need to act right away. If you do nothing—fail to answer the complaint—a default judgment could result. Here are some suggestions for what to do and what not to do.

Do (if personally insured):

  • Immediately telephone the company that provides your liability insurance. The company spokesperson will tell you how to proceed. If you do not contact the insurance company within the time specified by your policy, the insurance company may refuse to cover you.
  • Fill out the informational forms sent by your insurer as completely as possible.
  • Follow all instructions the insurance carrier gives, such as telephoning a specific attorney in your area. Send lawsuit papers by certified mail, return receipt requested. Save the receipt.
  • Create your own legal file of all documents, receipts, and correspondence about the case.
  • Contact the legal department of the institution where the incident occurred.
  • Work closely with the attorney the insurer assigns to you.
  • Take steps to protect your personal property; many states have homestead laws that permit you to protect property such as your home from judgments against you.

Do (if not personally insured):

  • Contact the legal department of the institution where the incident occurred. Notify them that you have been served.
  • Work closely with the attorney assigned to your case by the institution's insurance company.
  • If it seems that your interests are not being protected, you may decide to retain your own legal counsel. Look for an attorney who is experienced in medical malpractice.

Do not (whether you are insured or not):

  • Talk to anyone about the incident except the insurance carrier and your attorney, including personal and professional acquaintances and news media.
  • Sign any papers or give any written statements to plaintiffs or their attorneys without legal counsel.
  • Even think about trying to defend yourself against a lawsuit. Your opposition will have experienced attorneys who would make short work of your amateur defense.

Professional Guides and Standards

In 2001 the American Physical Therapy Association published Guide for Professional Conduct of Physical Therapists (Box 4), Guide for Conduct of Physical Therapist Assistants (Box 5), and Standards of Ethical Conduct for the Physical Therapist Assistant (Box 6). These documents are regularly revised and updated. They are provided here for the convenience of practitioners.

BOX 4 APTA GUIDE FOR PROFESSIONAL CONDUCT
OF PTs

Purpose

This Guide for Professional Conduct (Guide) is intended to serve physical therapists in interpreting the Code of Ethics (Code) of the American Physical Therapy Association (Association), in matters of professional conduct. The Guide provides guidelines by which physical therapists may determine the propriety of their conduct. It is also intended to guide the professional development of physical therapist students. The Code and the Guide apply to all physical therapists. These guidelines are subject to change as the dynamics of the profession change and as new patterns of health care delivery are developed and accepted by the professional community and the public. This Guide is subject to monitoring and timely revision by the Ethics and Judicial Committee of the Association.

Interpreting Ethical Principles

The interpretations expressed in this Guide reflect the opinions, decisions, and advice of the Ethics and Judicial Committee. These interpretations are intended to assist a physical therapist in applying general ethical principles to specific situations. They should not be considered inclusive of all situations that could evolve.

Principle 1

A physical therapist shall respect the rights and dignity of all individuals and shall provide compassionate care.

1.1 Attitudes of a Physical Therapist

  1. A physical therapist shall recognize, respect, and respond to individual and cultural differences with compassion and sensitivity.
  2. A physical therapist shall be guided at all times by concern for the physical, psychological, and socioeconomic welfare of patients/clients.
  3. A physical therapist shall not harass, abuse, or discriminate against others.

Principle 2

A physical therapist shall act in a trustworthy manner towards patients/clients, and in all other aspects of physical therapy practice.

2.1 Patient/Physical Therapist Relationship

  1. A physical therapist shall place the patient/client's interest(s) above those of the physical therapist. Working in the patient/client's best interest requires knowledge of the patient/client's needs from the patient/client's perspective. Patients/clients often come to the physical therapist in a vulnerable state and normally will rely on the physical therapist's advice, which they perceive to be based on superior knowledge, skill, and experience. The trustworthy physical therapist acts to ameliorate the patient's/client's vulnerability, not to exploit it.
  2. A physical therapist shall not exploit any aspect of the physical therapist/patient relationship.
  3. A physical therapist shall not engage in any sexual relationship or activity, whether consensual or nonconsensual, with any patient while a physical therapist/patient relationship exists. Termination of the physical therapist/patient relationship does not eliminate the possibility that a sexual or intimate relationship may exploit the vulnerability of the former patient/client.
  4. A physical therapist shall encourage an open and collaborative dialogue with the patient/client.
  5. In the event the physical therapist or patient terminates the physical therapist/patient relationship while the patient continues to need physical therapy services, the physical therapist should take steps to transfer the care of the patient to another provider.

2.2 Truthfulness

A physical therapist has an obligation to provide accurate and truthful information. A physical therapist shall not make statements that he/she knows or should know are false, deceptive, fraudulent, or misleading. See Section 8.2.C and D.

2.3 Confidential Information

  1. Information relating to the physical therapist/patient relationship is confidential and may not be communicated to a third party not involved in that patient's care without the prior consent of the patient, subject to applicable law.
  2. Information derived from peer review shall be held confidential by the reviewer unless the physical therapist who was reviewed consents to the release of the information.
  3. A physical therapist may disclose information to appropriate authorities when it is necessary to protect the welfare of an individual or the community or when required by law. Such disclosure shall be in accordance with applicable law.

2.4 Patient Autonomy and Consent

  1. A physical therapist shall respect the patient's/client's right to make decisions regarding the recommended plan of care, including consent, modification, or refusal.
  2. A physical therapist shall communicate to the patient/client the findings of his/her examination, evaluation, diagnosis, and prognosis.
  3. A physical therapist shall collaborate with the patient/client to establish the goals of treatment and the plan of care.
  4. A physical therapist shall use sound professional judgment in informing the patient/client of any substantial risks of the recommended examination and intervention.
  5. A physical therapist shall not restrict patients' freedom to select their provider of physical therapy.

Principle 3

A physical therapist shall comply with laws and regulations governing physical therapy and shall strive to effect changes that benefit patients/clients.

3.1 Professional Practice

A physical therapist shall comply with laws governing the qualifications, functions, and duties of a physical therapist.

3.2 Just Laws and Regulations

A physical therapist shall advocate the adoption of laws, regulations, and policies by providers, employers, third party payers, legislatures, and regulatory agencies to provide and improve access to necessary health care services for all individuals.

3.3 Unjust Laws and Regulations

A physical therapist shall endeavor to change unjust laws, regulations, and policies that govern the practice of physical therapy. See Section 10.2.

Principle 4

A physical therapist shall exercise sound professional judgment.

4.1 Professional Responsibility

  1. A physical therapist shall make professional judgments that are in the patient/client's best interests.
  2. Regardless of practice setting, a physical therapist has primary responsibility for the physical therapy care of a patient and shall make independent judgments regarding that care consistent with accepted professional standards. See Sections 2.4 and 6.1.
  3. A physical therapist shall not provide physical therapy services to a patient/client while his/her ability to do so safely is impaired.
  4. A physical therapist shall exercise sound professional judgment based upon his/her knowledge, skill, education, training, and experience.
  5. Upon accepting a patient/client for physical therapy services, a physical therapist shall be responsible for: the examination, evaluation, and diagnosis of that individual; the prognosis and intervention; re-examination and modification of the plan of care; and the maintenance of adequate records, including progress reports. A physical therapist shall establish the plan of care and shall provide and/or supervise and direct the appropriate interventions. See
    Section 2.4.
  6. If the diagnostic process reveals findings that are outside the scope of the physical therapist's knowledge, experience, or expertise, the physical therapist shall so inform the patient/client and refer to an appropriate practitioner.
  7. When the patient has been referred from another practitioner, the physical therapist shall communicate pertinent findings and/or information to the referring practitioner.
  8. A physical therapist shall determine when a patient/client will no longer benefit from physical therapy services. See Section 7.1.D.

4.2 Direction and Supervision

  1. The supervising physical therapist has primary responsibility for the physical therapy care rendered to a patient/client.
  2. A physical therapist shall not delegate to a less qualified person any activity that requires the professional skill, knowledge, and judgment of the physical therapist.

4.3 Practice Arrangements

  1. Participation in a business, partnership, corporation, or other entity does not exempt physical therapists, whether employers, partners, or stockholders, either individually or collectively, from the obligation to promote, maintain and comply with the ethical principles of the Association.
  2. A physical therapist shall advise his/her employer(s) of any employer practice that causes a physical therapist to be in conflict with the ethical principles of the Association. A physical therapist shall seek to eliminate aspects of his/her employment that are in conflict with the ethical principles of the Association.

4.4 Gifts and Other Consideration(s)

  1. A physical therapist shall not invite, accept, or offer gifts, monetary incentives, or other considerations that affect or give an appearance of affecting his/her professional judgment.
  2. A physical therapist shall not offer or accept kickbacks in exchange for patient referrals. See Sections 7.1.F and G and 9.1.D.

Principle 5

A physical therapist shall achieve and maintain professional competence.

5.1 Scope of Competence

A physical therapist shall practice within the scope of his/her competence and commensurate with his/her level of education, training and experience.

5.2 Self-Assessment

A physical therapist has a lifelong professional responsibility for maintaining competence through on-going self-assessment, education, and enhancement of knowledge and skills.

5.3 Professional Development

A physical therapist shall participate in educational activities that enhance his/her basic knowledge and skills. See Section 6.1.

Principle 6

A physical therapist shall maintain and promote high standards for physical therapy practice, education and research.

6.1 Professional Standards

A physical therapist's practice shall be consistent with accepted professional standards. A physical therapist shall continuously engage in assessment activities to determine compliance with these standards.

6.2 Practice

  1. A physical therapist shall achieve and maintain professional competence. See Section 5.
  2. A physical therapist shall demonstrate his/her commitment to quality improvement by engaging in peer and utilization review and other self-assessment activities.

6.3 Professional Education

  1. A physical therapist shall support high-quality education in academic and clinical settings.
  2. A physical therapist participating in the educational process is responsible to the students, the academic institutions, and the clinical settings for promoting ethical conduct. A physical therapist shall model ethical behavior and provide the student with information about the Code of Ethics, opportunities to discuss ethical conflicts, and procedures for reporting unresolved ethical conflicts. See
    Section 9.

6.4 Continuing Education

  1. A physical therapist providing continuing education must be competent in the content area.
  2. When a physical therapist provides continuing education, he/she shall ensure that course content, objectives, faculty credentials, and responsibilities of the instructional staff are accurately stated in the promotional and instructional course materials.
  3. A physical therapist shall evaluate the efficacy and effectiveness of information and techniques presented in continuing education programs before integrating them into his or her practice.

6.5 Research

  1. A physical therapist participating in research shall abide by ethical standards governing protection of human subjects and dissemination of results.
  2. A physical therapist shall support research activities that contribute knowledge for improved patient care.
  3. A physical therapist shall report to appropriate authorities any acts in the conduct or presentation of research that appear unethical or illegal. See Section 9.

Principle 7

A physical therapist shall seek only such remuneration as is deserved and reasonable for physical therapy services.

7.1 Business and Employment Practices

  1. A physical therapist's business/employment practices shall be consistent with the ethical principles of the Association.
  2. A physical therapist shall never place her/his own financial interest above the welfare of individuals under his/her care.
  3. A physical therapist shall recognize that third-party payer contracts may limit, in one form or another, the provision of physical therapy services. Third-party limitations do not absolve the physical therapist from making sound professional judgments that are in the patient's best interest. A physical therapist shall avoid underutilization of physical therapy services.
  4. When a physical therapist's judgment is that a patient will receive negligible benefit from physical therapy services, the physical therapist shall not provide or continue to provide such services if the primary reason for doing so is to further the financial self-interest of the physical therapist or his/her employer. A physical therapist shall avoid over-utilization of physical therapy services. See Section 4.1.H.
  5. Fees for physical therapy services should be reasonable for the service performed, considering the setting in which it is provided, practice costs in the geographic area, judgment of other organizations, and other relevant factors.
  6. A physical therapist shall not directly or indirectly request, receive, or participate in the dividing, transferring, assigning, or rebating of an unearned fee. See Sections 4.4.A and B.
  7. A physical therapist shall not profit by means of a credit or other valuable consideration, such as an unearned commission, discount, or gratuity, in connection with the furnishing of physical therapy services. See Sections 4.4.A and B.
  8. Unless laws impose restrictions to the contrary, physical therapists who provide physical therapy services within a business entity may pool fees and monies received. Physical therapists may divide or apportion these fees and monies in accordance with the business agreement.
  9. A physical therapist may enter into agreements with organizations to provide physical therapy services if such agreements do not violate the ethical principles of the Association or applicable laws.

7.2 Endorsement of Products or Services

  1. A physical therapist shall not exert influence on individuals under his/her care or their families to use products or services based on the direct or indirect financial interest of the physical therapist in such products or services. Realizing that these individuals will normally rely on the physical therapist's advice, their best interest must always be maintained, as must their right of free choice relating to the use of any product or service. Although it cannot be considered unethical for physical therapists to own or have a financial interest in the production, sale, or distribution of products/services, they must act in accordance with law and make full disclosure of their interest whenever individuals under their care use such products/services.
  2. A physical therapist may receive remuneration for endorsement or advertisement of products or services to the public, physical therapists, or other health professionals provided he/she discloses any financial interest in the production, sale, or distribution of said products or services.
  3. When endorsing or advertising products or services, a physical therapist shall use sound professional judgment and shall not give the appearance of Association endorsement unless the Association has formally endorsed the products or services.

7.3 Disclosure

A physical therapist shall disclose to the patient if the referring practitioner derives compensation from the provision of physical therapy.

Principle 8

A physical therapist shall provide and make available accurate and relevant information to patients/clients about their care and to the public about physical therapy services.

8.1 Accurate and Relevant Information to the Patient

  1. A physical therapist shall provide the patient/client accurate and relevant information about his/her condition and plan of care. See Section 2.4.
  2. Upon the request of the patient, the physical therapist shall provide, or make available, the medical record to the patient or a patient-designated third party.
  3. A physical therapist shall inform patients of any known financial limitations that may affect their care.
  4. A physical therapist shall inform the patient when, in his/her judgment, the patient will receive negligible benefit from further care. See Section 7.1.C.

8.2 Accurate and Relevant Information to the Public

  1. A physical therapist shall inform the public about the societal benefits of the profession and who is qualified to provide physical therapy services.
  2. Information given to the public shall emphasize that individual problems cannot be treated without individualized examination and plans/programs of care.
  3. A physical therapist may advertise his/her services to the public. See Section 2.2.
  4. A physical therapist shall not use, or participate in the use of, any form of communication containing a false, plagiarized, fraudulent, deceptive, unfair, or sensational statement or claim. See Section 2.2.
  5. A physical therapist who places a paid advertisement shall identify it as such unless it is apparent from the context that it is a paid advertisement.

Principle 9

A physical therapist shall protect the public and the profession from unethical, incompetent, and illegal acts.

9.1 Consumer Protection

  1. A physical therapist shall provide care that is within the scope of practice as defined by the state practice act.
  2. A physical therapist shall not engage in any conduct that is unethical, incompetent or illegal.
  3. A physical therapist shall report any conduct that appears to be unethical, incompetent, or illegal.
  4. A physical therapist may not participate in any arrangements in which patients are exploited due to the referring sources' enhancing their personal incomes as a result of referring for, prescribing, or recommending physical therapy. See Sections 2.1.B, 4, and 7.

Principle 10

A physical therapist shall endeavor to address the health needs of society.

10.1 Pro Bono Service

A physical therapist shall render pro bono publico (reduced or no fee) services to patients lacking the ability to pay for services, as each physical therapist's practice permits.

10.2 Individual and Community Health

  1. A physical therapist shall be aware of the patient's health-related needs and act in a manner that facilitates meeting those needs.
  2. A physical therapist shall endeavor to support activities that benefit the health status of the community. See Section 3.

Principle 11

A physical therapist shall respect the rights, knowledge, and skills of colleagues and other healthcare professionals.

11.1 Consultation

A physical therapist shall seek consultation whenever the welfare of the patient will be safeguarded or advanced by consulting those who have special skills, knowledge, and experience.

11.2 Patient/Provider Relationships

A physical therapist shall not undermine the relationship(s) between his/her patient and other healthcare professionals.

11.3 Disparagement

Physical therapists shall not disparage colleagues and other healthcare professionals. See Section 9 and Section 2.4.A.

Source: Guide for Professional Conduct, 1981, 2004. Reprinted with permission.
 
BOX 5 APTA GUIDE FOR CONDUCT OF THE PTA

Purpose

This Guide for Conduct of the Physical Therapist Assistant (Guide) is intended to serve physical therapist assistants in interpreting the Standards of Ethical Conduct for the Physical Therapist Assistant (Standards) of the American Physical Therapy Association (APTA). The Guide provides guidelines by which physical therapist assistants may determine the propriety of their conduct. It is also intended to guide the development of physical therapist assistant students. The Standards and Guide apply to all physical therapist assistants. These guidelines are subject to change as the dynamics of the profession change and as new patterns of health care delivery are developed and accepted by the professional community and the public. This Guide is subject to monitoring and timely revision by the Ethics and Judicial Committee of the Association.

Interpreting Standards

The interpretations expressed in this Guide reflect the opinions, decisions, and advice of the Ethics and Judicial Committee. These interpretations are intended to guide a physical therapist assistant in applying general ethical principles to specific situations. They should not be considered inclusive of all situations that a physical therapist assistant may encounter.

Standard 1

A physical therapist assistant shall respect the rights and dignity of all individuals and shall provide compassionate care.

1.1 Attitude of a Physical Therapist Assistant

  1. A physical therapist assistant shall recognize, respect, and respond to individual and cultural differences with compassion and sensitivity.
  2. A physical therapist assistant shall be guided at all times by concern for the physical and psychological welfare of patients/clients.
  3. A physical therapist assistant shall not harass, abuse, or discriminate against others.

Standard 2

A physical therapist assistant shall act in a trustworthy manner towards patients/clients.

2.1 Trustworthiness

  1. The physical therapist assistant shall place the patient's/client's interest(s) above those of the physical therapist assistant. Working in the patient's/client's best interest requires sensitivity to the patient's/client's vulnerability and an effective working relationship between the physical therapist and the physical therapist assistant.
  2. A physical therapist assistant shall not exploit any aspect of the physical therapist assistant–patient/client relationship.
  3. A physical therapist assistant shall clearly identify him/herself as a physical therapist assistant to patients/clients.
  4. A physical therapist assistant shall conduct him/herself in a manner that supports the physical therapist–patient/client relationship.
  5. A physical therapist assistant shall not engage in any sexual relationship or activity, whether consensual or nonconsensual, with any patient entrusted to his/her care. Termination of patient/client care does not eliminate the possibility that a sexual or intimate relationship may exploit the vulnerability of the former patient/client.
  6. A physical therapist assistant shall not invite, accept, or offer gifts, monetary incentives or other considerations that affect or give an appearance of affecting his/her provision of physical therapy interventions. See Section 6.3.

2.2 Exploitation of Patients

A physical therapist assistant shall not participate in any arrangements in which patients/clients are exploited. Such arrangements include situations where referring sources enhance their personal income by referring to or recommending physical therapy services.

2.3 Truthfulness

  1. A physical therapist assistant shall not make statements that he/she knows or should know are false, deceptive, fraudulent, or misleading.
  2. Although it cannot be considered unethical for a physical therapist assistant to own or have a financial interest in the production, sale, or distribution of products/services, he/she must act in accordance with law and make full disclosure of his/her interest to patients/clients.

2.4 Confidential Information

  1. Information relating to the patient/client is confidential and shall not be communicated to a third party not involved in that patient's care without the prior consent of the patient, subject to applicable law.
  2. A physical therapist assistant shall refer all requests for release of confidential information to the supervising physical therapist.

Standard 3

A physical therapist assistant shall provide selected physical therapy interventions only under the supervision and direction of a physical therapist.

3.1 Supervisory Relationship

  1. A physical therapist assistant shall provide interventions only under the supervision and direction of a physical therapist.
  2. A physical therapist assistant shall provide only those interventions that have been selected by the physical therapist.
  3. A physical therapist assistant shall not provide any interventions that are outside his/her education, training, experience, or skill, and shall notify the responsible physical therapist of his/her inability to carry out the intervention. See Sections 5.1 and 6.1(B).
  4. A physical therapist assistant may modify specific interventions within the plan of care established by the physical therapist in response to changes in the patient's/client's status.
  5. A physical therapist assistant shall not perform examinations and evaluations, determine diagnoses and prognoses, or establish or change a plan of care.
  6. Consistent with the physical therapist assistant's education, training, knowledge, and experience, he/she may respond to the patient's/client's inquiries regarding interventions that are within the established plan of care.
  7. A physical therapist assistant shall have regular and ongoing communication with the physical therapist regarding the patient's/client's status.

Standard 4

A physical therapist assistant shall comply with laws and regulations governing physical therapy.

4.1 Supervision

A physical therapist assistant shall know and comply with applicable law. Regardless of the content of any law, a physical therapist assistant shall provide services only under the supervision and direction of a physical therapist.

4.2 Representation

A physical therapist assistant shall not hold him/herself out as a physical therapist.

Standard 5

A physical therapist assistant shall achieve and maintain competence in the provision of selected physical therapy interventions.

5.1 Competence

A physical therapist assistant shall provide interventions consistent with his/her level of education, training, experience, and skill. See Sections 3.1C and 6.1B.

5.2 Self-assessment

A physical therapist assistant shall engage in self-assessment in order to maintain competence.

5.3 Development

A physical therapist assistant shall participate in educational activities that enhance his/her knowledge and skills.

Standard 6

A physical therapist assistant shall make judgments that are commensurate with his/her educational and legal qualifications as a physical therapist assistant.

6.1 Patient Safety

  1. A physical therapist assistant shall discontinue immediately any intervention(s) that, in his/her judgment, may be harmful to the patient/client and shall discuss his/her concerns with the physical therapist.
  2. A physical therapist assistant shall not provide any intervention(s) that are outside his/her education, training, experience, or skill, and shall notify the responsible physical therapist of his/her inability to carry out the intervention. See Section 3.1(C) and 5.1.
  3. A physical therapist assistant shall not perform interventions while his/her ability to do so safely is impaired.

6.2 Judgments About Patient Status

If in the judgment of the physical therapist assistant there is a change in the patient/client status, he/she shall report this to the responsible physical therapist. See Section 3.1.

6.3 Gifts and Other Considerations

A physical therapist assistant shall not invite, accept, or offer gifts, monetary incentives or other considerations that affect or give an appearance of affecting his/her provision of physical therapy interventions. See Section 2.1F.

Standard 7

A physical therapist assistant shall protect the public and the profession from unethical, incompetent, and illegal acts.

7.1 Consumer Protection

A physical therapist assistant shall report any conduct that appears to be unethical or illegal.

Source: Guide for Conduct of the Physical Therapist Assistant, 1981, 2004. Reprinted with permission.
 
BOX 6 APTA STANDARDS OF ETHICAL CONDUCT
FOR PTAs

Preamble

This document of the American Physical Therapy Association sets forth standards for the ethical conduct of the physical therapist assistant (PTA). All physical therapist assistants are responsible for maintaining high standards of conduct while assisting physical therapists. The physical therapist assistant shall act in the best interest of the patient/client. These standards of conduct shall be binding on all physical therapist assistants.

Standard 1

A physical therapist assistant shall respect the rights and dignity of all individuals and shall provide compassionate care.

Standard 2

A physical therapist assistant shall act in a trustworthy manner towards patients/clients.

Standard 3

A physical therapist assistant shall provide selected physical therapy interventions only under the supervision and direction of a physical therapist.

Standard 4

A physical therapist assistant shall comply with laws and regulations governing physical therapy.

Standard 5

A physical therapist assistant shall achieve and maintain competence in the provision of selected physical therapy interventions.

Standard 6

A physical therapist assistant shall make judgments that are commensurate with their educational and legal qualifications as a physical therapist assistant.

Standard 7

A physical therapist assistant shall protect the public and the profession from unethical, incompetent, and illegal acts.

Source: APTA, 2001. Reprinted with permission.

APPLICATION OF THEORY TO PRACTICE

CASE 1

Tom Bruno, PT, the owner of City Physical Therapy Center, placed an advertisement in the local newspaper claiming to treat people without the need for "time-consuming, individualized examinations."

In this scenario, Tom is violating a specific principle of professional conduct, the one that requires public emphasis upon individualized examination (8.2.B, Guide for Professional Conduct).

Discussion question: What action should you take as a professional colleague, if any?

Suggested answer: As a colleague, you should ask Tom to address his unethical behavior. If he does not change his ad, then discuss the issue with the local APTA chapter.

CASE 2

The neighbor of Molly Soft, PTA, repeatedly complains about her painful neck and asks Molly to treat her. At first Molly refuses, but eventually she gives in and performs four manual therapy treatments on the neighbor's cervical spine. At first the treatments help, but after the fourth one the neighbor complains of increased neck pain.

Molly has violated a specific standard of professional conduct, the one that requires a PTA to work under the direct supervision of a PT (3.1.A, Guide for Conduct).

Discussion question: What action should Molly take?

Suggested answer: Molly should refer her neighbor to a physician for examination and treatment. She needs to tell the neighbor that Molly, as PTA, should not be treating her without supervision. Molly has put both her neighbor and herself in jeopardy.

CASE 3

Joe Peal, PT, an employee of the local home health agency, feels a strong sexual attraction for the daughter of one of his clients. He is considering asking her for a date and shares his thoughts and feelings with a colleague.

In this situation, there is a specific principle of professional conduct that prohibits a PT from exploiting any aspect of a client relationship (2.1.B, Guide for Professional Conduct).

Discussion question: If you were Joe's colleague, what would you advise him to do?

Suggested answer: Joe should ask his supervisor to assign another PT to the client and to terminate his PT/client relationship before pursuing an association with the daughter.

CASE 4

A PT just started her own business and is heavily in debt. She does not have a full caseload, but says she does not want to "start a precedent" by providing pro bono services to clients.

A specific principle speaks to this issue (10.1, Guide for Professional Conduct), recommending PTs provide reduced- or no-fee services when possible.

Discussion question: What ethical principle could you use to appeal to your colleague?

Suggested answer: The ethical principle of beneficence, which means taking action to benefit others.

CASE 5

Pam Newsom, a new PT graduate, is placed in a wound-care rotation in a nursing home, alternating with a group of experienced PTs. A 33-year-old client is admitted who has severe systemic cellulitis with weeping sores covering her legs and lower torso. Pam has never done wound care and does not feel she has the experience or competence to treat this client.

Pam knows the specific principle that authorizes only the care defined by the state practices act and within the scope of practice of a PT (9.1.A, Guide for Professional Conduct).

Discussion question: What should Pam do?

Suggested answer: Pam should not perform procedures that are outside the scope of practice of a PT, nor should she perform procedures she does not know how to do. She should communicate immediately with her supervisor.

 

Posted January 6, 2006

Expires January 1, 2009

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REFERENCES

American Physical Therapy Association (APTA). (2004). Code of Ethics. Retrieved June 06, 2005 from http://www.apta.org.

American Physical Therapy Association (APTA). (2001). Guide for Conduct of the Physical Therapist Assistant. Retrieved June 06, 2005 from http://www.apta.org.

American Physical Therapy Association (APTA). (2001). Guide for Professional Conduct. Retrieved June 06, 2005 from http://www.apta.org.

American Physical Therapy Association (APTA). (2001). Standards of Ethical Conduct for the Physical Therapist Assistant. Retrieved June 06, 2005 from http://www.apta.org.

Franken WK. (1973). Ethics. Paramus, NJ: Prentice-Hall.

Hamilton, PM. (1996). Realities of Contemporary Nursing, 2nd ed. Menlo Park, CA: Addison-Wesley Nursing.

Joint Commission on Accreditation of Healthcare Organizations (JCAHO). (2003). Hospital Accreditation Standards. Oakbrook Terrace, IL: author.

Nurse's Legal Handbook. (2000). Springhouse, PA: Springhouse Corp.

Raths LE, Harmin M, Simons SB. (1979). Values and Teaching, 2nd ed. Columbus: Merrill.

Rawls JA. (1971). A Theory of Justice. Cambridge: Harvard University Press.

Thiroux JP. (2003). Ethics, Theory and Practice, 8th ed. New York: Macmillan.

U.S. Department of Health and Human Services ,Centers for Medicare & Medicaid Services. (2005). Medicare & You. Publication No. CMS-10050. Baltimore: author.

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